Skip to main content

Configure Guest Lists

Learn how to enable and configure guest lists and allocations of passes, catering, assets and more for your different types of groups

O
Written by OnTrack InterOps

When configured, Guest Lists creates a unique site for each group that has a bulk quantity of passes or meals. Via this URL, the group can add people and an email address, assign specific passes and/or meals to their people, and those assignments will then be available in Lennd as orders to fulfill.

Guest List Settings

Video Tutorial

Instructions

Guest List settings are configured by Group Type (Media, Talent, etc.) You can access and configure them via the Guest List module.

  1. Sign into Lennd and click on your event.

  2. Click "Guest Lists" on the sidebar.

  3. Select the group type you want to edit.

  4. Click "Settings" under "Guest List not enabled" at the top-right of the page.

Guest List Settings

Enable Guest Lists: Enable or disable lists for this group type.

Close Date: Set an end date for any changes or additions. Remember: this applies to all groups in this group type, similar to a portal setting.

Allow additions and changes: When open, the group members can add and change people on their list. After the close date, this will be set to closed by default.

Select the category of the attendee: Guests are created as contacts in Lennd. Select the people type that these contacts should be associated with for reporting (e.g. Guests).

Select what fields to show: Any people fields can be added here, such as photo, mobile phone, pronouns, etc.

Full Name and Event Days are mandatory fields. Email is highly recommended, so you can send guests a message confirming their approval with pickup instructions if applicable.

Add item limits: set a quantity limit per-person for items. For example, meals are typically 1 per person per meal.

Departments - Guest List Settings



Invoicing for Guest List Allocations via Stripe

Guest List Allocations can include passes with price variants, allowing you to collect payment in one of two ways.

Option 1: Invoice Point of Contact Responsible for the Allocation

The Point of Contact for the Guest List Allocation can be emailed a single invoice for the full balance of all allocated passes. You can email the POC the invoice prior to sending them the Assignment Manager link to allocate out their passes.

Option 2: Invoice Assigned Individuals

Each individual assigned a pass with a price variant through the Guest List can be emailed their own invoice directly. In this workflow, each individual would be paying for their assigned pass. Once an individual has paid for their assigned pass, the assignment manager will not be able to remove or modify the pass within their Guest List.

Note: Guest List may sometimes be referred to as Assignment Manager in the platform.

Next Up: Creating Allocations

Did this answer your question?